Private Room Upgrade (2 Guests)

MUST READ BEFORE YOU MAKE A BOOKING

💰 Tour Price & Payment Options

$225 only if you pay via PayID or Bank Transfer – no surcharge. To book this way, please call or SMS Kei at 0452 581 181. ➡️ Book direct to save! SAME RATE FOR ALL AGES including babies and toddlers as they need a proper seat on the bus. If travelling with a baby who requires a capsule, you must bring your own baby capsule.

When paying, please include the tour date and your mobile number in the order notes UPON ADDING TO CART. If paying separately but wanted to be on the same bus, indicate your group name too.

If paying through the website via Credit Card, PayPal, or Afterpay ,TOTAL: $247.50

• PayPal, Credit Cards or Afterpay – A surcharge applies to cover the cost of payment processing. This surcharge is charged in accordance with Australian Competition and Consumer Commission (ACCC) guidelines and reflects only our actual cost of acceptance for these payment types. Please proceed to checkout on our website for these payment methods.

All prices apply equally to all ages unless otherwise specified. 

Disclaimer: By proceeding with payment via PayPal, credit card or Afterpay, you acknowledge and agree that the surcharge applied is solely to recover our payment processing costs, in compliance with Australian law.

Note: We do not offer private or customised snow tours for groups of fewer than 30 people.

ABOUT THE TOUR

2-Day Canberra Snowy (Perisher) Tour

An action-packed two-day adventure combining Canberra’s iconic places and a fun snow play experience at Perisher.

Upcoming Tour Dates

⚠️ Please note: Each tour requires a minimum number of bookings to proceed. If this number is not reached, the tour may be cancelled or rescheduled. Full refunds will be offered ONLY if we cancel.

ITINERARY

Day 1 – Canberra Exploration & Overnight Stay

Pick-up Location: Kiss and Ride Bay, Central Station (City Pickup only)

• Time: Please arrive by 7:30 AM on Saturday for loading; 

• Departure: 8:00 AM sharp (please check train schedules for delays)

• On the bus: No toilet onboard, but we’ll stop in Marulan for snacks and a toilet break. For all other stops, there will be access to toilets.

Canberra Itinerary:

National Museum of Australia, New Parliament House, Australian War Memorial then you can have dinner & shopping near the accommodation at your own expense. 

Accommodation:

• Dormitory check-in around 6:00 PM

• Dormitory accommodation: 8 beds per room, mixed gender. Your group will stay together in the same room as long as it fits the room capacity. Mixed gender. Please book your private room at additional charge ($220 for a couple) if you are not comfortable sharing.

  We stay in a private shared dormitory close to Canberra Centre, restaurants and cafes. For business and operational reasons, we only provide the exact accommodation details to confirmed guests on the tour day. (See in the photos what our dorm looks like )

• Continental Breakfast provided on Day 2.

Day 2 – Perisher Snow Adventure

• 6:00 AM: Continental breakfast: Continental breakfast usually includes light, cold items such as bread, butter, jam, cereal, milk and juice. It DOES NOT include hot meals like bacon, eggs, rice or noodles. Coffee or tea may be available but choices are generally basic. It’s a simple, self-serve breakfast commonly offered in hotels to give you a quick start to your day.

• 7:00 AM: Depart dormitory

• Snow gear rental:
  Snow jackets, water proof pants required if tobogganing and snow boots can be rented at discounted rates directly from the store in Cooma. These items must be paid for in-store (cash or card) and cannot be pre-booked.

  Toboggans:
  Toboggans are the only items that must be prepaid to the tour operator via PayID ($17) as our team needs to allocate space and manage loading per bus. This ensures all toboggans are accounted for, safely handled, and available when you arrive at the snow site.
  Instructions for payment and cut-off time will be shared in the group chat prior to the tour so please wait to be added in the group chat.

In Perisher (arrive approx 11:00 AM):

• FOR SKIING AND SNOW BOARDING: Chairlift tickets must be booked on Perisher’s website.

• Do not rent skis/snowboards in Cooma. Hire at their Smiggin Holes branch for proper fitting.

Return Schedule:

• 3:00 PM: Depart Perisher

• 5:30 PM: Snow gear return in Cooma

• 6:45 PM: Dinner stop in Canberra (30 mins)

• 11:00 PM: Arrival at Central Station

INCLUSIONS

• ✅ Return coach transport

• ✅ National Park entry fee

• ✅ Overnight dorm accommodation (shared)

• ✅ Continental Breakfast (Day 2)  If you prefer a heavier meal, you may need to bring or buy your own meal.

• ❄️ Discounted snow clothing rental available (own expense)

Private Room Upgrade:
$220 per 2 persons (standard room - queen bed)
Pay via PayID only to 0452 581 181 – Catherine Bascos

TERMS & CONDITIONS

Refund Policy

ALL BOOKINGS are strictly NON-REFUNDABLE.

Booking and Cancellation Policy

• Bookings may be rescheduled up to 7 days prior to departure, subject to availability.

• No refunds or credits will be issued for late arrivals or no-shows once the tour has commenced.

• If you become unwell (including COVID-19) and are unable to attend, refunds are not available, but rescheduling may be offered if notice is given at least 7 days before the tour and subject to availability.

• We require a minimum number of participants for the tour to proceed. If this number is not met, we reserve the right to cancel the tour. In that case, you will be offered a full refund or the option to reschedule.

• Please understand that we do not provide refunds for illness or change of mind, as all bookings involve upfront payments to secure services for all participants.

• If you’re not comfortable with these conditions, we kindly ask that you do not proceed with the booking.

In accordance with Australian Consumer Law, you are entitled to a refund or alternative remedy if we cancel the tour or fail to provide the service as described.
These policies are in place to protect our operations and ensure fair service to all our customers.

Seating & Child Policy

• We welcome children under the age of 3. For safety reasons, children of any age are not allowed to sit on laps and must have their own seat. We enforce a strict one-person, one-paid-seat policy. You must pay for children and babies in full amount.

• Payment is required per seat and per person, regardless of age.

• Teens under 18 must be accompanied by a responsible adult.

• Full payment is required upon booking to secure your spot.

• Seats are limited and assigned on a first-paid, first-seated basis. 

• You will be added to a group chat via Messenger for tour updates and seating arrangements. We do not accept seating requests. No exemptions. 

Important:

By joining this tour, you acknowledge that you are fit to travel and agree to the seating arrangement based strictly on the payment date. Please do not book if you are not comfortable with this arrangement.

You will receive a message via SMS or Messenger once the group chat is created (usually on the Tuesday of your tour week).

Child Safety

Parents or guardians must provide an appropriate child seat to ensure their child’s comfort and safety during the trip.

Travel Considerations

For the comfort of all passengers, we ask that children joining the tour can manage long-distance travel calmly.
We do not recommend this tour for children who may have difficulty with extended travel, as excessive noise or restlessness could disturb fellow passengers.

Insurance

Passengers are responsible for their own personal travel insurance.
Our vehicles are fully insured; however, individual insurance is not included in the tour package.

Support

We have a professional team accompanying you on every trip.
If you need help or have any inquiries, please contact Kei at 0452 581 181.

Please note that we do not accept seating requests.

Itinerary Flexibility & Safety Disclaimer

We reserve the right to modify or alter the itinerary at any time if necessary for passenger safety, due to weather conditions, road closures, or operational reasons. We will notify all affected participants as soon as practicable and always act in the best interests of both our guests and business operations.

Refund Policy

All bookings are non-refundable, including cancellations due to illness, injury, medical reasons, personal circumstances, work commitments, weather concerns, or change of mind. We strongly recommend purchasing travel insurance to cover unforeseen events.

Any refund approved by PinoyRide Sydney is provided solely at our discretion as a one-off gesture of goodwill and does not create a precedent or alter our standard cancellation policy.

If a refund is approved, the following deductions will apply:

Website Payments (Credit/Debit Card, PayPal, Afterpay and other online payment methods)
A 10% Administration & Payment Processing Fee will be deducted from the approved refund. This fee covers non-refundable payment gateway charges imposed by the payment provider, together with the administrative costs, staff time, and resources associated with processing the original booking and the refund. As these costs have already been incurred and are not recoverable, they will be borne by the customer.

PayID & Bank Transfer Payments
As these payment methods do not incur payment gateway fees, any approved refund will be subject to a 4% Administration Fee to cover the administrative costs, staff time, and resources associated with processing the original booking and the refund.

The remaining balance will be refunded to the original payment method or, where applicable, the nominated bank account. Please allow 5–7 business days for the refund to be completed. This timeframe includes our internal processing, payment provider processing (where applicable), and your financial institution’s processing time.

This policy applies only where a refund has been approved and does not affect your rights under the Australian Consumer Law.

⚖️ IMPORTANT TERMS OF PARTICIPATION

By joining this tour, you acknowledge that you have read, understood and agreed to all information, policies and conditions provided by PinoyRide Sydney Co. prior to departure.

Participation in this tour is entirely voluntary. You are responsible for ensuring that this tour is suitable for your age, health, fitness and personal circumstances.

If you booked on behalf of other participants, it is your responsibility to ensure they have read and understood all tour information, policies and conditions before travelling.

⚠️ ITINERARY, WEATHER & TRAVEL CONDITIONS

All itineraries, departure times, arrival times and scheduled activities are approximate only.

They may change without notice due to factors beyond our reasonable control, including but not limited to:

• Weather conditions
  • Snow conditions
  • Road closures
  • Traffic delays
  • Accidents
  • Chain fitting requirements
  • Mechanical issues
  • Government or National Park directions
  • Emergency situations
  • Operational requirements

These circumstances do not entitle passengers to a refund, credit or compensation.

The tour will proceed rain, snow or shine unless cancelled by PinoyRide Sydney Co.

❄️ SNOW CONDITIONS

Snow is a natural weather event and conditions change daily.

PinoyRide Sydney Co. cannot guarantee:

• Snowfall during your tour
  • Fresh snowfall
  • Snow depth or quality
  • Weather conditions
  • Access to particular snow areas

Passengers accept that snow conditions are outside our control and are not grounds for refunds, credits or compensation.

⛑️ PARTICIPANT RESPONSIBILITY

Participants are responsible for:

• Wearing suitable clothing and footwear for alpine conditions.
  • Following all instructions given by the Tour Leader, bus driver and venue staff.
  • Taking reasonable care for their own safety and the safety of others.
  • Bringing sufficient medication and personal items for the duration of the tour.

Snow, ice and alpine environments can be slippery and unpredictable. Participation in snow activities is at your own risk.

🏔️ THIRD-PARTY SERVICES

Accommodation, snow gear rental, ski lifts, chairlifts, shuttle buses, restaurants, attractions and other facilities are operated by independent third parties.

PinoyRide Sydney Co. is not responsible for:

• Pricing
  • Availability
  • Delays
  • Closures
  • Cancellations
  • Equipment quality
  • Service

provided by third parties.

Any issues relating to these services must be addressed directly with the relevant provider.

🎒 PERSONAL BELONGINGS

Passengers are solely responsible for their personal belongings at all times.

PinoyRide Sydney Co. accepts no responsibility for lost, stolen or damaged personal property, including luggage, phones, wallets, cameras, jewellery, snow equipment or other valuables.

Please do not leave valuables unattended.

🚍 PASSENGER CONDUCT

For the comfort and safety of everyone, PinoyRide Sydney Co. reserves the right to refuse boarding or remove any passenger whose behaviour is considered unsafe, abusive, intoxicated, disruptive, threatening or in breach of these tour rules.

This includes but is not limited to:

• Smoking or vaping on the bus
  • Excessive intoxication
  • Illegal drug use
  • Violence or threatening behaviour
  • Damage to property
  • Refusal to follow instructions
  • Behaviour that significantly affects the comfort or safety of other passengers

Removal from the tour will be at the passenger’s own expense and no refund will be provided.

🚨 EMERGENCIES

In the event of an emergency, participants must immediately follow instructions given by emergency services, the Tour Leader, bus driver or accommodation staff.

Failure to comply with safety instructions may result in removal from the tour.

📸 PHOTOS & VIDEOS

Photos and videos may be taken throughout the tour for marketing and promotional purposes.

By participating, you consent to being included in these images unless you notify the Tour Leader before departure.

⚖️ LIMITATION OF LIABILITY

To the maximum extent permitted by Australian law, PinoyRide Sydney Co. shall not be liable for any indirect, incidental or consequential loss, inconvenience, delay, disappointment, injury or expense arising from circumstances beyond our reasonable control.

Nothing in these terms excludes or limits any rights that cannot be excluded under the Australian Consumer Law.

It is each participant’s responsibility to read all information provided before travel. Failure to read or understand the information provided does not alter these terms and conditions or create an entitlement to a refund, credit or compensation, except where required by law.